2-Year Limited Warranty

What's covered

Every device bought from LumeraRedLight.com is covered for 2 years from delivery against defects in materials and workmanship under normal use, such as LEDs that stop working, controller faults or charging failures.

What's not covered

• Damage from drops, water, misuse, or modifying the device.
• Normal wear, such as scuffs or discoloration of the silicone.
• Devices bought from unauthorized sellers.

How to make a claim

Email help@lumeraredlight.com with your order number, a short description of the problem and a photo or video if possible. If the issue is covered, we'll repair or replace the device at no cost, including U.S. shipping.

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